RBI Guidelines: Often times while transferring money online, money goes into someone else’s account. After which we start getting very worried. In such a situation, let us tell you that after the money is transferred to the wrong account, you should first inform your bank about the entire matter. You can give information by calling the customer care number of your bank…
Money Transferred To A Wrong Account: You take many precautions while transferring money online, but despite this, mistakes happen. If even one number goes wrong, your hard-earned money goes to the wrong account. If you have made such a mistake, there is no need to worry.
RBI received many complaints-
In this regard, the Reserve Bank of India (RBI) has released the annual report of the Ombudsman Scheme, 2021-22. RBI has informed in this report that most of the complaints received during the year were related to digital payment and transaction methods.
This is how you will get your money back –
If your money has gone to the wrong account, then you wonder how to get it back. For this, you have to follow some steps. According to the RBI website, after the money is transferred to the wrong account, you should first inform your bank about the entire matter. You can give information by calling the customer care number of your bank. You will have to call and give them all the details of the transaction. In return the bank will give you a request or complaint number.
Send information on email –
You can also inform about wrong transfer by sending an email to the customer service department of the bank. This means that written documents of all communications related to your bank will be available. There is another method for this also. You can visit the home branch of the bank and talk to the manager and submit an official notification of the wrong transfer.
Money will come back-
If the account number given is incorrect or does not exist, the money will be refunded to your account immediately. If the details are valid and the money is gone, it will be entirely up to the recipient to get it back. If the person receiving the money approves the reverse transaction, you will get your money back without any hassle.
