Delhi Metro: For traveling in Delhi Metro, commuters can now buy QR code based paper tickets on all lines. Delhi Metro Rail Corporation (DMRC) gave this information on Monday.
New Delhi: Passengers can now buy QR code based paper tickets on all lines for travel in Delhi Metro. Delhi Metro Rail Corporation (DMRC) gave this information on Monday. A senior official has said that DMRC will phase out the existing token-based system. He said that currently passengers will be able to buy QR code based paper ticket along with token from the counter located at the station.
But here’s the trouble
However, those who have purchased tickets with the QR code would like to get off midway before the destination, then withdrawal through this will not be possible and they will have to issue a free withdrawal ticket from the customer care operator. A senior official said on Monday that apart from tokens, people can buy QR based paper tickets from the station counter. The official said that the DMRC has upgraded AFC (automatic fare collection) gates and token or customer service counters to make them compliant.
Know what DMRC said
DMRC said that initially, two AFC gates have been upgraded at all stations for QR-based paper ticketing, one for entry and one for exit. DMRC said in a statement that the passenger will be able to enter through the QR ticket (non-refundable) from the same station from where it is issued and not from any other station. He said that after this ticket is issued, the passenger will have to enter the metro station within 60 minutes and if he is unable to enter the station within that time, then this ticket will become invalid.
It has been said in the statement that from now on the person will be able to travel between two specific stations with the help of QR code based paper ticket. It has been said in it that if the passenger has to get down somewhere in the middle before his destination station, then the AFC gates will not open with this ticket. In this case, the passenger will be issued an exit ticket free of cost and the Customer Service Operator will retain the old QR based paper ticket. On the other hand, if the passenger wants to deboard ahead of his scheduled station, the AFC gates will not open and the passenger will be asked to pay the difference in fare.
Photo taken from mobile is not valid
Officials said that mobile photo or copy of QR based paper ticket will not be valid and passengers having mobile photo or copy of ticket will be treated as ‘ticketless’ and will be dealt with as per rules. According to Metro’s statement, with the implementation of these more transparent, unmanned and cashless systems, the practice of issuing tokens will be phased out gradually.
This is the goal of DMRC
Officials said that the metro also aims to introduce mobile-based QR ticketing by the end of May. Mobile based QR ticketing system is currently available on the Airport Express line. He said that DMRC plans to make all AFC gates QR code compliant by the end of June and also aims to upgrade ticket vending machines to dispense QR-based paper tickets.
