Along with Reserve Bank of India (RBI), other banks also spread awareness about such frauds from time to time, the bank has issued necessary guidelines for Axis Bank customers, after which the bank will not take any responsibility, get complete information. Stay connected with the news till the end.
For some time now , there has been a huge increase in fraud cases online or through phone calls . Leaving aside other methods, at present the process of extorting money by posing as bank employees is still going on. Scammers either mislead people by posing as fake bank employees, or scare them by telling them about any account related problem .
Due to this, innocent people provide important details related to their accounts as well as their personal information to these criminals. However, the government, Reserve Bank of India ( RBI ) as well as banks also spread awareness about such frauds from time to time. In this context, Axis Bank has advised its customers to take some necessary precautions to avoid such frauds.
Keep yourself safe by keeping these things in mind –
Axis Bank employees never ask KYC details, OTP, debit card PIN or CVV from their customers on call, hence do not share your KYC details like PAN details or date of birth
with anyone on call. Check who the calls are coming from. Cross-check that this is indeed the customer service number of the bank.
Don’t rely solely on your caller ID
Do not fall prey to any mobile number change request, Axis Bank employees never ask you to update your mobile number.
Ignore refund calls or emails before checking authenticity
Always check the official website of the company to get customer support or call center number. Do not download third-party applications like
What to do after fraud?
If someone has fraudulently withdrawn money from your bank account, then immediately inform your bank. To report fraud and block your debit card or account, call Axis Bank customer service number 1860 419 5555, 1860 500 5555 or send ‘Hi’ on WhatsApp to mobile number 70361655000 .
