SBI Bank – Recently goods were stolen from the bank locker of SBI Bank. After which the Supreme Court has given an order asking the customer to pay a compensation of Rs 30 lakh. While giving the verdict, the Supreme Court has ordered SBI to pay a compensation of Rs 30 lakh to 80 year old Gopal Prasad Mahanti. Let us know the whole matter in the news below…
The Supreme Court has ordered the country’s largest government bank State Bank of India to pay a compensation of Rs 30 lakh to the customer. While giving the verdict, the Supreme Court has ordered SBI to pay a compensation of Rs 30 lakh to 80 year old Gopal Prasad Mahanti. Actually, Gopal Prasad’s lifetime wealth was stolen from the bank locker of SBI.
Life’s earnings stolen from bank locker-
Gopal Prasad, living in Bokaro Steel City, Jharkhand, had kept his entire life’s earnings in a bank locker. He had kept cash, jewellery, valuables in the SBI locker, but due to the theft in the bank on 25 December 2017, his savings also disappeared from the locker.
To get back his earnings, Gopal Prasad kept visiting the bank, but the bank was not ready to listen to him. Then he approached the National Consumer Disputes Redressal Commission. NCDRC ruled in favor of Gopal Prasad and imposed a fine of Rs 30 lakh on the bank, but the bank reached the Supreme Court against this decision.
Supreme Court gave its decision-
The Supreme Court also shocked SBI and ruled in favor of the customer. The Supreme Court has ordered the bank to give Rs 30 lakh as compensation to customer Gopal Prasad. The bench of Justice Surya Kant and Justice AS Oka reprimanded the bank and said that the old man had deposited his entire life’s earnings trusting you.
What are the rules of bank locker?
RBI has recently changed the important rules related to bank locker. According to bank locker rules, in case of theft in lockers, the bank will compensate the customers 100 times the locker rent. Let us tell you that earlier banks used to get away with theft from lockers, but RBI has changed the rules in favor of customers. RBI has directed banks to inform customers about locker access through SMS and email.
Strictness on banks-
According to the new rules of RBI, whenever you access your locker, you will get an alert through SMS and email. Not only this, banks will now have to monitor the people coming and going in the locker room through CCTV.
