According to RBI guidelines, if you become a victim of online fraud, then what to do? Today we tell you that if unfortunately someone becomes a victim of online fraud. Know what should be done to avoid banking fraud.
In this era of digital transactions, cases of online fraud are increasing very rapidly. Sometimes people’s carelessness outweighs them and sometimes it is very difficult to detect the cunningness of hackers or online fraudsters. There is only one way to escape from this new age of plundering methods, and that is caution. As information becomes available about new methods and possibilities of fraud, the Reserve Bank of India (RBI) keeps updating instructions to avoid it.
If money is stolen from your bank account, then there is no need to panic at all because according to RBI, if you are a victim of online fraud, then you can recover your loss by complaining about this matter to the bank within three days. can do.
What does RBI say?
It has been said in this circular of the Reserve Bank of India that if there is any fraud in your bank account and you inform the bank on time, then there will be no loss. In this case the bank will compensate his money. According to the circular of the Reserve Bank of India, if any unauthorized transaction or fraud has taken place in your bank account, then you will have to inform the bank about it within three days. If you do this, then your responsibility in this matter will be zero. If the unauthorized transaction or fraud has not happened due to your mistake or negligence, the bank will fully compensate your loss.
According to RBI, if the customer complains within three days, the bank will transfer the same amount to his account within 10 days. Apart from this, if fraud is reported in the bank account after 4-7 days, then the customer will have to suffer a loss of up to Rs 25,000.
Basic Savings Banking Deposit Account –
If the bank account is a basic savings banking deposit account i.e. zero balance account, then your liability will be Rs 5000. That means, if there has been an unauthorized transaction of Rs 10,000 from your bank account, then you will get back only Rs 5000 from the bank. You will have to bear the loss of the remaining Rs 5000.
Saving Account –
If you have a savings account and there is an unauthorized transaction from your account, your liability will be Rs 10,000. That means, if there is an unauthorized transaction of Rs 20,000 from your account, then you will get back only Rs 10,000 from the bank. You will have to bear the loss of the remaining Rs 10,000.
Credit card and current account –
If there is an unauthorized transaction from your current account or credit card with a limit of more than Rs 5 lakh, then in such cases your liability will be Rs 25,000. That means, if there is an unauthorized transaction of Rs 50,000 from your account, then the bank will give you only Rs 25,000. You will have to bear the remaining loss of Rs 25,000.
