Wrong Account Money Transfer: If you have accidentally transferred money to another person or bank and you have their contact information, then you can contact them directly and explain your problem. Apart from this, if the money is in large amount and is not being returned, then you can file a complaint with the police.
Wrong Account Money Transfer: If you accidentally transfer money to the wrong account through UPI, then you do not need to panic. Actually here we are telling you the way to recover the wrong payment from UPI.
After knowing this, you can get back the money you sent within 48 to 72 hours. In the trick mentioned here, you will not have to run anywhere, just some online complaint and then your every penny will be returned.
Complain on toll free number
As soon as the wrong UPI payment is made, first call the customer service center of the bank. If you want, you can also contact the UPI service provider. Complaint can also be made by calling on toll free number 18001201740. In which complete information of the payment will have to be given. According to RBI rules, you can get a refund quickly by first informing your payment service provider about the wrong payment. You will have to call the customer care support of GPay, PhonePe, Paytm or UPI app and give information about the matter.
Complain on NPCI portal
If you do not get help from customer service, then you can complain on NPCI portal. First of all go to the official website of NPCI. Then click on Get in touch. After this, enter all the information asked. In this, all the information like name, email id will have to be filled. After submitting this, select Dispute Redressal Mechanism when the matter escalates. Enter the transaction details under the complaint section. Which will include UPI transaction ID, virtual payment address, amount transferred, date of transaction, email ID and mobile number. Where the reason will be asked, select Incorrectly transferred to another account. After this, submit it.
Contact another bank or person
If you have mistakenly transferred money to another person or bank and you have their contact information, then you can contact them directly and explain your problem. Apart from this, if the money is in large amount and is not being returned, then you can file a complaint with the police. Police cyber crime cell can also help in this matter.
